120 Tolland Turnpike Manchester, CT 06042 | Change Location
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Delivery Policy

An M&R Liquors staff member will deliver your order and must verify identification and age, and will determine whether it is otherwise safe and appropriate to furnish you with alcohol. We will require a valid form of photo identification with birthdate and a signed acknowledgment confirming acceptance at the time of pick-up or delivery. If we cannot verify your age or identity, if you appear intoxicated, or if the situation is otherwise unsafe or inappropriate (for example, you are 25 but appear to be in the company of only 18 year olds), we may refuse to furnish you with alcohol. Alcohol cannot be left unattended, someone 21 or older must be present to accept and sign for it. If we are unable to deliver your product for this or a similar reason, we will refund the original purchase price minus the delivery charge. If we believe that your order is fraudulent or unlawful, we may suspend your use of the Service.

If the product you want is not available, M&R Liquors will notify you and offer a reasonable substitute or refund your money. If you accept the substitution, the order total will be adjusted accordingly.

M&R Liquors may refuse to deliver your order if we believe that furnishing alcohol to you or the person accepting the delivery on your behalf is illegal, unsafe or inappropriate. If a delivery cannot be made for this or any other reason, you may be charged a restocking fee. Subsequent delivery attempts are at the discretion of M&R Liquors and are subject to redelivery fees.

Sometimes product information—such as images, descriptions, availability, pricing and reviews—contains errors. If M&R Liquors identifies such an error, we will notify you and either offer a reasonable substitute or refund your money. If you accept the substitute, the order total will be adjusted accordingly. If you receive a product that is not as described (or that you did not order), your sole remedy is to notify M&R and we will allow you to return the unused product within 10 days for a refund or provide you with a reasonable substitute. If you accept the substitution, the order total will be adjusted accordingly.

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